Video Remote Interpreting (VRI)

Transbridge Video Remote Interpreting: Transforming Global Conversations

Your NGO provides critical support to thousands of refugees and vulnerable individuals spanning international borders. Today, you are addressing a delicate case involving a Rohingya-speaking refugee, requiring a scheduled meeting with legal representatives and an interpreter. Opting for video remote interpreting as a cost-effective and accessible solution, you meticulously arranged the meeting, ensuring a high-speed internet connection.

However, due to the sensitive nature of the discussion، compounded by the emotional strain and the rarity of the Rohingya dialect, the interpreter encountered challenges in effectively conveying messages, exacerbating the tension. Additionally, technical glitches further impeded communication, necessitating the rescheduling of the meeting, resulting in unforeseen costs and delayed actions.

However, due to the sensitive nature of the discussion

compounded by the emotional strain and the rarity of the Rohingya dialect, the interpreter encountered challenges in effectively conveying messages, exacerbating the tension. Additionally, technical glitches further impeded communication, necessitating the rescheduling of the meeting, resulting in unforeseen costs and delayed actions.

How can you reap the benefits of Video Remote Interpreting while ensuring smooth and clear global communication?

Choose Transbridge as your partner for Video Remote Interpreting services, and enjoy the many benefits of video interpreting while having no worries about technical issues or accessibility to qualified interpreters with subject-matter expertise even for rare languages/dialects.

Why has the demand for VRI been exponentially increasing?

Across various sectors, including healthcare, legal, corporate, and government, VRI is being relied on as a low-cost, low-tech interpretation solution that helps businesses and individuals cross language and culture barriers.

An Inclusive Interpreting Solution

Video remote interpreting (VRI) combines the advantages of instant accessibility and affordability of over-the-phone interpreting and the privilege of better understanding context and emotional background through body language and non-verbal cues. This can be crucial in many situations, such as sign language interpretation or when the spoken language relies heavily on visual cues, making it an ideal interpretation solution for the deaf or hard-of-hearing while eliminating travel and equipment costs and delays.

A Hassle-Free, Flexible Interpreting Solution

All you need is a device (tablet/smartphone/computer) with a webcam and a microphone and high-speed internet connection to unlock multilingual communications with your team, customers, or patients. Being an easy-to-manage remote interpreting solution that requires no technical expertise makes it the perfect interpretation solution in urgent situations that require visual engagement through face-to-face communication, such as interviews, court hearings, medical discussions, etc. especially in cases of physical restrictions due to pandemics and natural catastrophes or in conflict zones.

How Transbridge Stands Out as a Reliable Video Remote Interpreting (VRI) Service Provider?

Qualified Interpreters Whenever Needed, Wherever You Are

Enjoy round-the-clock access to highly qualified, certified interpreters. When using our on-demand video remote interpreting services, your interpretation request is immediately assigned to the interpreter whose qualifications and subject-matter expertise best match your requirements. Relying on a wide network of certified interpreters with various industry-specific expertise, you can rest assured that an in-country interpreter who not only masters the language pair but also is a veteran of the cultural and industry-specific intricacies is in charge of mediating your multilingual conversation needs 24/7/365.

Advanced Technology and Efficient Technical Support VRI Made Simpler

Video Remote Interpreting is by nature highly dependent on the technology used. Investing in sophisticated technology and up-to-date software, at Transbridge, we ensure top-quality video remote interpretation, including the quality of audio, video, and internet connectivity, eliminating interruptions or network delays. Known for our excellent customer service, at Transbridge, our proactive technical support team collaborates with you to easily launch VRI whether integrating it with videoconferencing platforms/apps or simply through a browser. You can forget about the worries of technical glitches: Our technical support team is extensively trained to promptly fix any technical issues and swiftly find alternatives. Transbridge VRI can be integrated with all videoconferencing apps/platforms such as Zoom, Microsoft Teams, Google Meet, Skype, etc.

Robust Quality Assurance

At Transbridge, we implement strict quality control procedures to guarantee providing world-class interpretation services.A stringent assessment process, where only experienced, highly qualified interpreters are carefully selected Ongoing trainings on the use of VRI platforms, interpreting techniques, confidentiality protocols, cultural sensitivity, and relevant industry-specific terminology Monitoring and evaluating interpreters’ performance during VRI sessions, including real-time observation and post-session feedback from participants.

Tailored, Budget-Friendly Pricing

Video Remote Interpreting (VRI) presents a cost-effective solution for long-term savings. Transbridge offers various plans and packages, with standard per-minute rates; that is, you pay only for the meeting time (actual interpretation time), eliminating concerns about travel costs and on-site interpreter fees. Our VRI solutions and pricing models are tailored to your needs and budget. You can choose scheduled interpreting for context-rich communication or opt for on-demand VRI for urgent multilingual meetings, providing instant interpreting support while avoiding full-time employment costs.

Safeguarded Data with a Comprehensive Security System

We realize that handling sensitive information in remote interpretation scenarios calls for strict data privacy and security measures. At Transbridge, we apply a multi-layered, centralized data security system: our interpreters and all team members follow rigid confidentiality policies safeguarding your data against security leaks. Your VRI meeting is recorded and securely sent for your review along with detailed reports and summary charts on mode of interpretation, meeting date and time, participants’ talk time, interpretation actual time, etc. to help you review and analyze the meeting outcomes.

Tansbridge offers accurate, culturally sensitive, and industry-specific video remote interpreting services that surpass clients’ expectations of quality, speed, and customer service excellence. Our VRI services are accessible for a wide range of industries, making sure the interpreter assigned to your request is fluent not only in the language pair but also in your specialized industry and subject matter